An outsourced sales agency scoped around your sales stage
An outsourced sales agency supplies sales people and the process around them, so you can add selling capacity without starting with an in-house hire. We scope the stages, roles and commercial terms before engagement.
You bring the leads or pipeline — our closers work them. Closing engagements run on your existing leads. Need the leads generated and meetings booked too? That's a separate service — see appointment setting and lead generation.
What to check before you sign with any sales agency
Ask who is actually making the calls, and whether you get to meet them. Agencies that will not name the operators are usually rotating juniors across accounts.
Ask what happens in a slow month, what triggers payment and which parts of the scope are fixed or variable. Those answers should be written down before launch.
- Proposed operators and responsibilities agreed before they start
- CRM, call recording and data handling agreed in writing
- Metrics agreed up front: meetings, attendance and qualification quality, close rate
- Term, notice and review points agreed in writing
How we are structured
The team is London-based with closers working across UK, US and international time zones. Engagements are scoped to a stage of the funnel — prospecting, appointment setting, closing, or the full sequence — and staffed with people matched to that sales motion.
Reporting is scoped around the agreed metrics: activity, bookings, meeting attendance, qualified opportunities, sales outcomes and objections.
Who this is not for
Low-ticket, self-serve products can't fund a human closer per sale. If that's your model, spend on funnel conversion instead.
Businesses that want activity to report internally rather than revenue also aren't a fit — an agency commission-led will keep pushing on offer, pricing and ICP until deals close, and that conversation is uncomfortable if the goal was a dashboard.
Engagement economics
How the commercial arrangement is separated
Commission-only describes the closer's remuneration. Pearl Lemon sourcing, placement, onboarding and management are a separate commercial arrangement, agreed in writing with you before any engagement begins.
Closer remuneration
Performance-led and tied to agreed closing outcomes. What triggers it, when it is payable and how refunds or early churn are treated are all written into the agreement rather than quoted as a standard figure.
Pearl Lemon service fees
Sourcing, placement, onboarding and ongoing management are Pearl Lemon services with their own commercial terms. They are agreed separately from closer remuneration, in writing, before the engagement starts.
What you provide
The offer and its pricing, the qualified conversations or pipeline the closers work, product and pricing answers during onboarding, CRM and calendar access, and one internal decision-maker.
What Pearl Lemon provides
Sourcing and placing closers, onboarding them onto your offer and qualification criteria, and managing the working arrangement and pipeline reviews within the agreed scope.
Attribution and payment terms
Which conversations and deals count, how they are attributed, and when amounts become payable are defined in the contract for your engagement. They are not fixed site-wide.
No blanket statement covers every service. It would be inaccurate to describe all Pearl Lemon work as carrying no ongoing fee, as being remunerated purely from closed-deal revenue, or as economically identical from one service to the next. The arrangement for each service is set out in the written scope for that engagement.
FAQs
Frequently asked questions
Check whether closers should work your pipeline.
Use the qualification router first. Closer-ready companies continue to booking; pipeline-first enquiries go to appointment setting.